Mosqueda Renovations

Kidney RN
1 Star
***Home Owners BEWARE*** We are profoundly disappointed by our experience with MOSQUEDA Renovations, owned by Oscar Mosqueda. We advise against using this company for home renovations, as they failed to meet our expectations and even caused further damage. Despite hiring them with hopes of receiving professional, top-notch work, our project has been riddled with numerous issues. The expensive lighting fixtures we purchased are already malfunctioning and completely broken. Several sections of the painting job remain incomplete, and there are persistent problems with the tile work, especially noticeable on our front patio where the tiles are uneven and retain water from the pool. These issues, among others, require immediate attention. Additionally, we are dismayed by the subpar repairs, the replacement of tinted windows in the shower area without consulting us, and the dismissive attitude toward our concerns about tile quality and door refinishing. The flooring in our master bedroom, installed incorrectly without proper underlayment, is now lifting and cracking, despite assurances that it would "settle." The master bathtub outlet is not a GFCI and you can see below it was also poorly installed. How can we even trust what is beneath? We can’t trust anything this man has done. I also have several text messages of Oscar admitting wrong doing and to please not tell his father. Communication with Oscar and his team has been extremely poor, characterized by instances of no-call, no-show, and a disregard for our attempts to reach them. We were compelled to resort to impersonation to elicit a response, casting doubt on the reliability of their services. Considering the substantial $40,000 investment in this project, we expected a level of professionalism and craftsmanship that has been sorely lacking. We demand prompt resolution of these issues and clear commitments regarding warranties and guarantees for the work completed. Unfortunately, our trust in Mosqueda Renovations has been irreparably damaged, leading us to file a complaint with the Arizona Board of Registrar’s. Their inspection validated our concerns, but more importantly, we no longer feel comfortable allowing Oscar into our home. Their dishonesty and lack of integrity have wasted both our time and resources, not to mention the interest we are paying on this subpar work. It's important to note that filing a complaint with the Arizona Registrar of Contractors mandates allowing the same contractor back into your home, even though it's been proven they are not capable. Despite adhering to this requirement and allowing them back into our home, they were still unable to rectify the issues.we have lost our patience with this man and his little company and we are done with the AZ ROC. I do have documentation to back this all up and will also be filing a formal complaint with the Better Business Bureau. On the last day, allowing him to come into our home on a Saturday, he actually showed up with no tools, no work truck, just to look around. Yes, we lost our patience and temper with this pathetic contractor that wasted our time for months. We knew moving forward the ROC case would be closed. We already knew this dishonest contractor is not capable. I am happy to show all the findings from the AZ ROC as well as independent inspection we paid out of pocket for. We also have pictures of the poor work and multiple attempts to correct. This company should be absolutely ashamed to have a business license, and not be surprised when innocent homeowners become frustrated with him.
Friday 26th April 2024

Linda I
5 Star
Great Father-Son Company will use them again
Friday 12th July 2024

Gerard Lewis
5 Star
Nice family business doing good quality work at a fair price. Will use them again !
Saturday 11th November 2023